SERVICES
At Reem Alwasat, our dedicated Medical Services Division team, well-versed in the ever-evolving market dynamics and its requirements, stands ready to serve you. We ensure excellence is not just a goal but a tangible value. Our services are founded on the following key components
Expert Installation: We ensure your equipment is correctly installed and configured for optimal performance.
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Professional Training: Our comprehensive training programs empower your staff to use the equipment effectively and safely.
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Technical Assistance: Our dedicated support team is available to troubleshoot issues and provide remote assistance.
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Preventive Maintenance: Scheduled maintenance services help prevent breakdowns and keep your equipment in top condition.
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Timely Repairs: When issues arise, our technicians are ready to perform repairs promptly.
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Calibration and Certification: We ensure your equipment meets regulatory standards with calibration and certification services.
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Warranty Support: We honor equipment warranties and facilitate warranty claims as needed.
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Spare Parts Supply: Genuine spare parts are readily available for quick replacements.
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Upgrades and Software Updates: Enhance performance and security with optional upgrades and software updates.
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User-Friendly Documentation: Access comprehensive user manuals and documentation for seamless operation.
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Emergency Assistance: We offer round-the-clock support for critical equipment, ensuring uninterrupted care.
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Equipment Disposal Services: When it's time to retire old equipment, we can assist with responsible disposal.
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Feedback and Improvement: We value your input and use customer feedback to continually improve our services.
Count on us for reliable after-sales support, ensuring your equipment performs at its best and contributing to better patient care outcomes.
"transforming excellence from a mere goal into a tangible value"
After-Sales Services
Discover how our dedicated team goes the extra mile to ensure your medical equipment performs at its best. From expert installation and training to reliable maintenance, repairs, and round-the-clock technical support, we are committed to your satisfaction and the long-term performance of your equipment."